Refund & Cancellation Decision Tree
Expert Stocks Consultancy maintains a clear, upfront refund policy across all research advisory tiers based on subscription activation status:
1. Pre-Activation Cancellation
Clients are strongly encouraged to review our published research methodology, sample reports, and statutory risk disclosures prior to making payments.
• If a payment has been remitted but your subscription has not yet been activated (i.e. KYC documents or Risk Profiling have not been finalized), you may request a cancellation within 48 hours of payment.
• Approved pre-activation refunds are processed back to the original source bank account within 7 to 10 working days, subject to deduction of applicable payment gateway transaction processing charges.
2. Post-Activation Policy
Once your subscription is activated and access to the Research Desk, live alert feeds, or client portal has been provisioned, no refunds or chargebacks will be granted.
Research advisory involves real-time analytical output and intellectual property consumption that cannot be revoked once dispatched.
Service periods cannot be paused, transferred to other parties, or exchanged for cash once active.