Version 1 · Effective 1 January 2026
Privacy Policy
Data Controller: Expert Stocks Consultancy
Registered Office: ITC Park, Belapur Station Complex, Sector-11, CBD Belapur, Navi Mumbai, Maharashtra 400614
Privacy & Grievance Contact: info@expertstocks.in | grievance@expertstocks.in
1. Information We Collect
We collect personal information necessary to deliver compliant stock market research and advisory communications:
- Contact Details: Full name, mobile telephone number, email address, and residential city.
- Client Onboarding Data: KYC verification documents (PAN card, government-issued identity and address proof), suitability questionnaires, risk-profiling scores, signed client service agreements, and payment invoice receipts.
- Technical & Usage Records: IP address, browser type, device information, and interaction records on our website and client portal.
2. Purpose of Data Processing
Your personal information is processed exclusively for lawful, regulatory, and operational objectives:
- To assess your investment experience, risk appetite, and financial horizon through mandatory suitability evaluations.
- To transmit authorized research publications, timely alerts, market commentaries, and administrative notices.
- To communicate via phone, SMS, email, or WhatsApp strictly based on your affirmative consent.
- To fulfill statutory compliance, audit trail maintenance, and SEBI regulatory record-keeping standards.
3. Consent and Your Rights
You retain complete authority over your personal information:
- Right to Access & Rectify: You may inspect your records and update inaccurate personal details at any time through the client portal or by emailing info@expertstocks.in.
- Withdrawal of Consent: You may withdraw marketing or channel-specific communications (such as WhatsApp or promotional calls) by adjusting your account preferences or contacting support.
- Data Protection Inquiries: Escalations regarding data handling may be lodged directly with our Grievance & Data Protection Officer at grievance@expertstocks.in.
4. Data Retention & Safeguards
Client KYC, transaction history, risk profiling questionnaires, and research transmission records are retained securely for a minimum statutory duration of 5 years in compliance with applicable Indian financial regulations. All records are protected using encryption in transit (TLS 1.3) and AES-256 encryption at rest.